Refund Policy

Last updated: March 2025

1. Introduction

At FileBob, we strive to provide the best online tax filing services. Our goal is to ensure customer satisfaction while maintaining compliance with applicable regulations. This Refund Policy explains the conditions under which refunds are granted.

2. Eligibility for Refund

Refunds may be issued under the following circumstances:

• If you were charged incorrectly due to a system error.
• If you have been charged but did not receive the service due to a technical failure on our part.
• If you cancel your service before processing begins.

3. Non-Refundable Services

Refunds are NOT applicable under the following conditions:

• Once your tax return has been successfully filed with the tax authorities.
• If you provided incorrect or incomplete information resulting in filing errors.
• If your refund request is made after 7 days of the transaction.
• For consultation fees or advisory services already availed.

4. Refund Process

To request a refund, please follow these steps:

• Send an email to support@filebob.in with your transaction details.
• Provide valid reasons for the refund request.
• Our team will review your request and respond within 5-7 business days.
• If approved, the refund will be processed to the original payment method within 10 business days.

5. Contact Us

If you have any questions regarding our refund policy, please contact us:

Email: support@filebob.in

Address: 306, 41Evoke, Kiwale, Pune - 412101