Privacy Policy

At FileBob, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

When you use our services, we may collect the following types of information:

Personal Information: Name, email address, phone number, and billing details.
Financial Information: Payment details for transactions, including GST invoices.
Usage Data: Information about your interactions with our platform, such as login history and file uploads.
Cookies & Tracking Data: We use cookies to enhance user experience and analyze site traffic.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our tax filing services.
To process payments and generate GST invoices.
To communicate with you regarding your tax filings, updates, and support queries.
To enhance security and prevent fraudulent activities.
To analyze user behavior and improve our platform.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes:

SSL encryption for secure transactions.
Regular security audits and compliance checks.
Restricted access to sensitive data within our organization.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

Regulatory Authorities: If required by law for compliance purposes.
Payment Processors: To securely process payments.
Third-Party Service Providers: For analytics, email communication, or customer support.

5. Your Rights and Choices

You have the right to:

Access and update your personal data through your account settings.
Request data deletion, subject to legal obligations.
Opt out of marketing communications at any time.

6. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@filebob.in

Address: 306, 41Evoke, Kiwale, Pune - 412101