Frequently Asked Questions | FileBob

Frequently Asked Questions (FAQs)

1. What is FileBob?
FileBob is an online tax filing platform that simplifies the process of filing Income Tax Returns (ITR) and managing other tax-related services.
2. Who can use FileBob?
Anyone who needs to file an ITR in India, including salaried employees, freelancers, self-employed individuals, and businesses.
3. What types of ITR filings are supported?
We currently support ITR-1 filing and are working on expanding our services to include ITR-2, ITR-3, and other categories.
4. Is FileBob a government-approved platform?
No, FileBob is not affiliated with the government, but it complies with all legal tax filing standards and securely submits your ITR to the Income Tax Department.
5. How much does it cost to file an ITR?
Our basic ITR filing costs ₹100 + 18% GST. Additional services may have different pricing, which you can check on our Pricing Plans page.
6. What payment methods do you accept?
We accept payments through credit/debit cards, UPI, net banking, and wallets.
7. Can I get a refund after payment?
Refunds are provided only in cases of technical errors or duplicate payments. Refund requests must be made within 7 days of the transaction.
8. How long does it take to process my ITR?
Once you submit all necessary details and make the payment, we process your ITR within 24-48 hours. You will receive an acknowledgment once it is filed.
9. How can I check the status of my ITR filing?
You can check your ITR filing status in your dashboard. It will show whether your filing is under review, filed, or completed.
10. Will I receive an acknowledgment after filing?
Yes, once your ITR is successfully filed, you will receive an acknowledgment from the Income Tax Department, which you can download from your dashboard.
11. What happens if my ITR is rejected?
If your ITR is rejected, we will notify you via email and provide guidance on how to correct and resubmit it.
12. Is my data secure with FileBob?
Yes, we use industry-standard encryption and security measures to protect your data. Your information is never shared with third parties without your consent.
13. Can I file an ITR for previous years?
Yes, you can file a **belated return** for the previous financial year if it is still within the due date as per Income Tax rules.
14. Do I need a Digital Signature Certificate (DSC) to file my ITR?
No, for individuals filing ITR-1, a DSC is not required. However, businesses and professionals filing ITR-3 or higher may need one.
15. How can I contact FileBob for support?
You can contact us at:
📧 Email: support@filebob.in
📍 Address: 306, 41Evoke, Kiwale, Pune - 412101